Backup and disaster recovery for Detroit-area companies

Backup and disaster recovery

Ransomware crews go after manufacturers and logistics firms because downtime is so expensive for them. We protect servers, workstations, CAD data and cloud tenants with immutable, off-site backups that an attacker can't delete from inside your network.

We test restores on a schedule and keep the results, which is the kind of evidence insurers and customers increasingly request. Together we set recovery priorities, such as ERP before file shares or shipping before accounting, so a bad day has a plan behind it. For CMMC and insurance purposes, backup encryption, retention and access controls are documented alongside the test results.

Recovering the systems that ship parts

For a supplier, the real question isn't whether the data is backed up; it's how fast you can ship again. That depends on the ERP, the label and EDI systems, quality records and the programs that run on the floor. We rank those systems with you, measure how long each takes to restore, and design backups around the answer, using local copies for speed and off-site immutable copies for safety.

Some systems need special handling. ERP databases need application-consistent backups or they may not open after a restore. PDM vaults have a database and a file store that must be restored together. Machine programs and controller backups live on scattered PCs. We document each case and test it, so recovery doesn't depend on one engineer remembering how the pieces fit.

Floods, outages and lessons from 2003 and 2021

Metro Detroit knows what infrastructure failure looks like. The August 2003 blackout knocked out power across the region. Heavy rain in June 2021 flooded freeways, basements and businesses across Detroit, Dearborn and the Grosse Pointes. Ice storms and summer windstorms have left large parts of Oakland and Macomb counties without power for days. Server rooms in basements are especially exposed to the first two.

We help you move critical systems out of harm's way, either to upper floors with proper power protection or to cloud and colocation services, and we keep backups somewhere a local disaster can't reach. The recovery plan covers where people work, how customers are notified, and how shipping continues if the building is unusable, because an automotive customer will ask about each of those.

Evidence for insurers and customers

Cyber insurers now ask detailed backup questions: are backups immutable or offline, are they encrypted, is backup access protected by MFA, and when was the last successful restore? Automotive and defense customers ask similar things in audits. Answering yes isn't enough if a claim or an audit later shows otherwise, so every answer needs proof behind it.

We keep that proof: backup job reports, restore test records with dates and timings, retention settings and access controls. When a renewal or customer questionnaire arrives, the evidence is already organized. If a test fails, the record shows that too, along with what was fixed, which demonstrates a working process more convincingly than a perfect answer nobody can verify.