Managed IT services for Metro Detroit businesses

Every service here is built toward the same end: IT you can describe accurately to a customer, an insurer or an assessor. That means doing the work and recording it, so monitoring logs, patch reports, backup tests and security settings support what you say on paper.

Most of our support is delivered remotely across Wayne, Oakland and Macomb counties. Pick the services you need now. They share the same documentation and standards, so adding more later doesn't mean starting over.

Managed IT and help desk

Managed IT in Detroit is an ongoing service in which an outside team runs the daily operation of a company's computers, servers, users and network. Motown Solutions provides remote help desk, monitoring, patching and lifecycle planning across Wayne, Oakland and Macomb counties, either as the whole IT function for smaller firms or as reinforcement for an internal IT team that's stretched thin.

How it works: Managed IT services & help desk →

Cybersecurity and endpoint protection

Cybersecurity for a Detroit company is the set of controls that keeps attackers out of accounts, devices and production, plus the evidence that proves those controls exist. Motown Solutions deploys multi-factor sign-in, endpoint detection, email protection, logging and incident response planning, sized for automotive and defense suppliers, mortgage and title offices, and the freight firms working the Ambassador Bridge corridor.

How it works: Cybersecurity →

Microsoft 365, Google Workspace and cloud

Microsoft 365 services in Detroit cover deploying, securing, migrating and governing a company's email, Teams, SharePoint, OneDrive and Intune. Motown Solutions configures conditional access, auditing and data protection, cleans up licensing, runs tenant migrations after acquisitions, and helps defense suppliers in Macomb and Oakland counties decide whether GCC High is needed for the controlled unclassified information they handle.

How it works: Microsoft 365 & cloud →

Networks, firewalls and multi-site connectivity

Network services for a Detroit-area company cover the firewalls, switches, Wi-Fi, site-to-site links and remote access that tie offices, plants and warehouses together. Motown Solutions designs and manages that infrastructure, isolates production and legacy equipment, replaces exposed remote access with safer methods, and documents everything so customer audits and future changes start from an accurate picture.

How it works: Networks & Wi-Fi →

Backup and disaster recovery

Backup and disaster recovery for a Detroit company means protected, off-site copies of servers, ERP databases, CAD and PDM data and cloud tenants, regular restore tests with recorded results, and a plan for resuming production and shipping after ransomware, flooding or a long power outage. Motown Solutions runs, tests and documents all of it for Metro Detroit businesses.

How it works: Backup & recovery →

Compliance readiness

IT compliance support in Detroit means preparing a company's systems and documentation for the security requirements it faces: CMMC and NIST SP 800-171 for defense suppliers, automotive customer audits and TISAX, the FTC Safeguards Rule for mortgage and title firms, Michigan's insurance data security law, and HIPAA. Motown Solutions builds the controls and evidence; authorized assessors and auditors make the formal determinations.

How it works: Compliance support →

Let's figure out your priorities

Tell us what is slowing your team down and we will tell you which of these to tackle first.